Privacy Policy

Effective Date: November 10, 2025

Introduction

Legacy Labs ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy applies to our website, the Backdraft game, and related services ("Services"). It explains how we collect, use, disclose, and safeguard information about you when you use the Services.

Information We Collect

Information You Provide

  • Account Information: Username, email address, password, profile information.
  • Payment Information: Processed securely by third-party payment processors; we do not store full payment card details.
  • Communications: Messages you send to our support team.

Information Collected Automatically

  • Gameplay Data: Game progress, statistics, achievements, in-game activities.
  • Device/Technical Data: Device type, operating system, app version, unique device identifiers, crash logs.
  • Log Data: IP address, browser type, access times, pages viewed.

Information from Third Parties

  • Platform Services: We may receive information from third-party platform services for authentication and account management.

Third-Party Service Providers

We work with the following types of third-party service providers:

  • Platform Holders: Game distribution platforms that handle account creation, authentication, and payment processing.
  • Hosting/Infrastructure: Services that host and operate our game servers and databases.
  • Analytics: If implemented in the future, services that help us understand game performance and player behavior.

Cookies and Tracking Technologies

We and our service providers may use cookies, SDKs, and similar technologies on our website and within the game to operate the Services, measure usage, improve performance and stability, and detect fraud.

  • What we may use: Cookies, analytics tools, log files, and tracking technologies which can collect technical data such as device type, operating system, app version, gameplay events, and crash diagnostics.
  • Why we use them: To run and secure the Services, understand usage, balance gameplay, and improve features.
  • Advertising: We do not currently use these technologies for personalized advertising. If we introduce advertising in the future (particularly on mobile platforms), we will update this Policy and provide appropriate notice and choices.
  • Your choices: You can manage browser cookies via your browser settings. Mobile users can reset or limit advertising identifiers in their device settings.

How We Use Your Information

  • Provide, maintain, and improve the Services.
  • Process transactions and send related information.
  • Send updates, security alerts, and support messages.
  • Respond to comments and questions.
  • Monitor and analyze usage, trends, and activities.
  • Detect, prevent, and address technical issues and fraud.
  • Personalize your gaming experience.
  • Use automated systems (e.g., skill-based matchmaking) to promote fair and balanced gameplay; these systems do not make legal or similarly significant decisions about you.

How We Share Your Information

  • Service Providers: With vendors who perform services on our behalf (e.g., hosting, analytics, payment processing). We require service providers to process personal information only under our instructions, implement appropriate security measures, and not sell or share your information for their own purposes.
  • Legal Requirements: Where we believe disclosure is required by applicable law or to protect rights, safety, or the integrity of the Services.
  • Business Transfers: In connection with a merger, acquisition, financing, or sale of assets; the recipient will honor this Privacy Policy or provide notice of changes as required by law.
  • With Your Consent: When you direct us to share information.
  • Public Information: Leaderboards, profiles, and game statistics you choose to make public (e.g., visible username, selected character, and ranking in matchmaking).

We do not sell or share your personal information (as defined under the CCPA/CPRA). We have not sold or shared personal information in the past 12 months. If this changes in the future, we will update this Policy and provide any required notices and opt-out options.

Data Retention

We retain personal information only as long as reasonably necessary to provide the Services, fulfill the purposes described in this Policy, and comply with applicable legal requirements. When your account is deleted, we will delete or de-identify associated personal information unless retention is required for legal or legitimate business purposes. We may retain certain gameplay data for up to 5 years after account deletion for fraud prevention and security purposes.

Your Rights and Choices

  • Access: Request a copy of your personal information.
  • Correction: Request that we correct inaccurate information.
  • Deletion: Request deletion of your account and associated personal information.
  • Opt-Out of Marketing: Unsubscribe using links in emails or by contacting us.
  • Data Portability: Request your data in a portable format where required by law.

To exercise these rights, contact us at [email protected]. We will respond within 30 days or as required by applicable law.

Account Deletion Process

To request account deletion, email [email protected] with your username and platform account information. We will process deletion requests within 30 days. Certain gameplay data may be retained for up to 5 years for fraud prevention and security purposes.

Children's Privacy

The Services are not intended for children under 13 in the United States or under 16 in the EEA/UK. We do not knowingly collect personal information from children below these ages. Account creation is managed through third-party platform services, which have their own age verification and parental consent mechanisms. If you believe we have collected information from a child below the applicable age threshold, please contact us and we will take appropriate steps to delete it.

Security

We maintain appropriate technical and organizational measures to protect personal information, including encryption in transit and at rest, secure authentication protocols, access controls, and regular security assessments. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

In the event of a data breach, we will notify applicable authorities within 72 hours and affected individuals without undue delay, as required by applicable law.

International Data Transfers

Because we are based in the United States and work with vendors globally, your personal information may be transferred and processed in countries other than your own. When transferring personal information from the EEA/UK, we rely on Standard Contractual Clauses or other lawful transfer mechanisms to ensure appropriate protection.

Third-Party Links and Services

The Services may include links to third-party websites or services. Their privacy practices are governed by their own policies, which we encourage you to review.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will post the updated Policy on this page and revise the "Effective Date." Your continued use of the Services after the effective date constitutes acceptance of the updated Policy.

Contact Us

Legacy Labs
Email: [email protected]
Website: legacylabs.io

Region-Specific Provisions

California (CCPA/CPRA)

California residents have rights to know, access, correct, delete, and limit the use/disclosure of personal information, and to opt out of "sale" or "sharing" (cross-context behavioral advertising). We do not sell or share personal information. You may exercise your rights by contacting us at [email protected].

European Economic Area & United Kingdom (GDPR/UK GDPR)

If you are in the EEA/UK, Legacy Labs is the data controller of your personal information.

Legal bases: We process personal information as necessary to perform our contract with you (e.g., to provide access to the game), to comply with legal obligations, and for our legitimate interests (e.g., improving and securing the Services, preventing fraud). Where required, we obtain your consent.

International transfers: When we transfer personal information outside of your country (e.g., to the United States), we rely on Standard Contractual Clauses or other lawful transfer mechanisms to ensure adequate protection.

Your rights: You have the right to access, rectify, erase, restrict processing, object to processing, and data portability. You also have the right to lodge a complaint with a supervisory authority.